Introduction
If you want to use Quagensia N or T Edition on a virtual private server (VPS), on cloud infrastructure like Amazon Web Services (AWS) or Azure, on a Mac using a Parallels Desktop or VMware Fusion virtual machine, or on another type of virtual machine, then read the information below to learn more about how to do this, including how to configure Quagensia so that you will be able to use Quagensia on your specific type of virtual machine with the lowest probability of needing to email us to reset your paid license.
When you purchase a license to use Quagensia N or T Edition, you are purchasing a license to use it on a single machine at a given time. That machine can be a physical machine like a fixed workstation or a laptop, or it can be a virtual machine.
Virtual machines include those such as:
- Parallels Desktop and VMware Fusion virtual machines that let Mac users run Microsoft Windows from a Mac that uses the MacOS operating system.
- Virtual machines that run on the cloud infrastructure provided by cloud services providers such as Amazon Web Services and Azure.
- Virtual machines that run as “virtual private servers” (VPSs) on physical servers managed by VPS providers.
You are allowed to move your Quagensia N or T Edition license between machines by deactivating it on one machine and activating it on another machine, but you are not allowed to activate a single Quagensia N or T Edition license on two machines at the same time.
Our license server uses various attributes of the machine on which a license is activated to identify whether a given machine is the “same machine” on which the license is currently activated.
The machine information of a physical machine will not change between reboots, and other events like logging on and logging off of Microsoft Windows or suspending and resuming Microsoft Windows, unless a piece of hardware broke or was replaced.
The machine information of a virtual machine, including those such as Parallels Desktop and VMware Fusion virtual machines that let Mac users run Microsoft Windows from a Mac that uses the MacOS operating system, and virtual machines that run on the cloud infrastructure provided by cloud services providers such as Amazon Web Services and Azure and “virtual private servers” (VPSs) of VPS providers, can change between reboots and other machine-level and operating system-level events or when the virtual machine software is upgraded.
Using the Options Window’s “VPSs, Cloud Servers, & Macs” Tab
The “VPSs, Cloud Servers, & Macs” tab of the Options window of Quagensia N and T Editions has a field named “Deactivate Paid License on App Close and Activate Paid License on App Open”. This field sets Quagensia to automatically deactivate your paid license when Quagensia closes and automatically activate it when Quagensia opens and allows you to set this setting back to its default value of not automatically deactivating and activating your license and instead only activating or deactivating its license when you do it manually from within Quagensia. Selecting the appropriate value for this field will allow you to reduce the odds that a licensing issue will temporarily prevent you from using Quagensia until you contact us at support [at] quagensia.com so we can manually reset your license.
If you are using Quagensia on either 1) a physical machine, or 2) a virtual machine whose machine information, such as Machine Id, probably does not change, then we recommend that you leave this setting on its default value of “No. I will activate and deactivate my paid license manually.” If certain parts of your machine’s information have changed since the last time you manually activated Quagensia N or T Edition and then Quagensia N or T Edition attempts to check its activation status (as it does every week or so and when your license status may have changed), the license server’s data will indicate that your license is activated on another machine and our licensing system will not let you activate it on what it perceives as a second machine. If this happens, please email us at support [at] quagensia.com so that we can manually deactivate your paid license so you can activate it.
If you are using a virtual machine whose machine information such as Machine Id is likely to change, such as may be the case if you are using Quagensia on a Mac using Parallels Desktop or VMware Fusion, on the cloud infrastructure provided by cloud service providers such as Amazon Web Services and Azure, or on most “virtual private servers” (VPSs), then you may want to select “Yes. Automatically deactivate my paid license when Quagensia N (or T) Edition closes and automatically activate it when Quagensia N (or T) Edition opens.” Only choose this option if you must, for multiple reasons including that it requires that the virtual machine or physical machine on which Quagensia is installed has internet access and allows connections to our license server both when Quagensia is opened and closed. Note that even if you select this option there is always the possibility that your virtual machine, or the physical machine on which it runs, will crash while Quagensia is open or something else occurs that prevents Quagensia from automatically deactivating your paid license when it closes. If your paid license was not deactivated when Quagensia N or T Edition closed and then you attempt to open Quagensia N or T Edition and your machine’s information changed, the license server’s data will indicate that you have Quagensia N or T Edition activated on another machine and will not let you activate it on a second machine. If this happens, please email us at support [at] quagensia.com so that we can manually deactivate your paid license so you can activate it.
Don’t worry too much about selecting the wrong value for this field since the worst that can happen is that you temporarily won’t be able to use Quagensia until we manually reset your Quagensia N or T Edition license on our license server. We will reset your license up to ten times per year for any reason, including scenarios such as those discussed on this web page or if your hard drive crashes or your computer is stolen while your Quagensia N or T Edition license is activated on it.
Note that your selection on this tab only has an effect on the Quagensia N or T Edition application itself. A Quagensia N Edition user’s paid license(s) for the Quagensia N Edition Runtime for their email address or their up to two NinjaTrader® Machine IDs, which are required to use Quagensia N Edition “Control Panels” features like adding button controls, check box controls, and text box controls to a NinjaTrader® chart while logged into NinjaTrader® from a specific NinjaTrader® user account or on the up to two machines on which NinjaTrader® is running, are not affected by your selection on this tab. The fifth step of Quagensia N Edition’s “Quagensia N Edition Runtime Setup Assistant” explains in detail how users who chose to use NinjaTrader Machine ID-based licensing instead of email-based licensing for the Quagensia N Edition Runtime can deal with the scenario of the NinjaTrader® Machine ID of one of their up to two virtual machines changing such that the NinjaTrader® vendor licensing system sees their virtual machine as a new machine that is not yet licensed to use the Quagensia N Edition Runtime. You can open the Quagensia N Edition Runtime Setup Assistant by clicking the “Quagensia N Edition Runtime Setup Assistant” button near the bottom of Quagensia N Edition’s main window.
